The tourism sector is booming, driven by high demand for unique and memorable experiences seen on social media. Tourism companies are striving to keep up with client needs, as innovating their service offerings is no longer optional—it has become imperative. As travelers increasingly demand seamless, instant, and tailored experiences, companies like Touringery are stepping in to bridge gaps and redefine how the industry operates.
The Rise of Touringery: A Vision for Tourism Innovation
Founded in 2021, Touringery was born out of a frustration familiar to many in the tourism sector: the lack of comprehensive IT solutions tailored to the unique needs of small and medium-sized hospitality & service providers. The founders, deeply rooted in the industry themselves, sought to equip businesses with tools that simplify operations — from instant bookings to calendar integrations, invoice management to client handling, and emerging complex service bundles to an easy payment.
“Our goal is to make it easier for service providers to focus on delivering exceptional experiences while we handle the complexities of backend management,” shared Tarmo Schmidt, a CEO of Touringery.
The broader vision extends beyond operational efficiency. Touringery aims to enable tourism providers to create all-encompassing digital ecosystems, allowing end-users to plan, book, and enjoy complete travel experiences effortlessly—all from one platform.
Adapting to Market Trends: What Today’s Travelers Demand
Consumer behavior in the tourism industry has undergone a significant transformation in recent years. Younger travelers, in particular, have a “book-it-now” mindset.
“If customers can’t book online instantly, they’ll simply move on,” Schmidt pointed out. This shift, fueled by the ubiquity of social media and last-minute decision-making, demands agile platforms that can cater to spontaneous needs while offering comprehensive options.
Touringery rises to the challenge by facilitating seamless integration of multiple services—from accommodations and dining to local tours—into a single, user-friendly basket. Their solution isn’t just a platform but a facilitator of personalized and spontaneous travel planning, addressing modern consumer needs head-on.
Touringery Meets Concise: A Partnership Built on Trust and Transparency
When it came to selecting a new software development partner, Touringery turned to Concise, by a recommendation that came via word-of-mouth recommendation. “Our collaboration with Concise has not yet been long, but the first months have already been quite exceptional,” Tarmo remarked. Concise’s ability to approach Touringery’s challenges as if they were their own business needs has been particularly impactful. From discussing potential obstacles to finding innovative solutions, the relationship has been characterized by mutual trust and constructive dialogue.
“It’s refreshing to work with a partner where there’s no tug-of-war over who gains more. It truly feels like we’re building one joint company together,” Schmidt noted.
With Experiences with Different Partners, What Sets a Great Software Partner Apart?
Touringery’s experience highlights critical expectations for software development partners:
- Transparent Communication: Honest discussions about challenges and possible roadblocks.
- Business Understanding: A partner who approaches the project with an entrepreneurial mindset.
- Collaborative Spirit: A departure from the client-contractor dynamic, fostering shared success.
“Concise has delivered on all these fronts, helping Touringery bring its vision to life. Their constructive, goal-oriented approach has ensured that deadlines are met and progress stays on track,” Tarmo Schmidt added.
Looking Ahead: A Seamless Future for Tourism with Touringery
Touringery is only on the verge of international launch, but the vision of the founders stays strong. With long-term goals of creating a benchmark digital travel ecosystem, the company is poised to lead the charge in redefining tourism technology. You are a tourism company and want to boost your sales?Contact www.touringery.ee. Interested in IT partner supporting your growth? We’re glad to help you!
